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Shipping & Returns
Shipping & Returns
60 Days from Delivery
30 Days from Delivery
Items must be Unworn and in Original Packaging.
USA customers are responsible to ship the item back to us
If your order had shipping costs the original shipping will not refunded
If your order had free shipping applied, the shipping will be withheld if your order after returns is less than the free shipping threshold.
If your order qualified for a promo and no longer qualifies for the original promo after returning the item, you may receive a refund that is adjusted based on the promotion at the time of the original order.
Some items are marked final sale and do not qualify for exchanges or returns.
Masks, and Toques are final sale.
A New Era
An Update from Amanda + Jeff
A decade ago,
My husband Jeff and I (Amanda) embarked on a journey making baby shoes which led us to build a factory in our hometown in Abbotsford BC Canada.
Over the past ten years, alongside an exceptional team of sewers, we've passionately crafted and distributed tens of thousands of leather baby shoes globally. We've forged meaningful connections and had the privilege of witnessing countless little ones take their first steps in our designs. A decade of experiences, learning and people we have met along the way has truly enriched our lives.
The world has changed a lot since we first started, especially with the events of recent years. With serious thought and given the increasing costs of manufacturing in Canada, coupled with the need to adapt to changes in customer desires, we've made a pivotal decision—to discontinue the production of our beloved Soft Sole shoes.
Heyfolks enters a new era
In this new era, we will pivot to focus on areas of Heyfolks that continue to show growth such as our Voyageur Adult and Kids sneakers along with the introduction of new products like the Dualstride.
We look forward to bringing you more innovative and thoughtfully crafted products, designed to enrich your life with concern for people and our planet.
The remaining soft sole shoe inventory will only be available while supplies last.
We thank you for your support of our company, always.
Amanda, Jeff and the Heyfolks team