CANADA

Heyfolks Neighbours

• • FREE Exchanges for unworn Heyfolks products, in the original packaging, for 60 days from the date you receive your purchase. There is no restocking fee.
  • Returns are accepted for unworn Heyfolks products, in the original packaging, 30 days from the date you receive your purchase. A $12.95 fee will be charged for returns to the original payment method. This covers the subsidized cost to ship the package back to us. If the product is worn or dirty and needs to be refurbished your return may be subject to an additional 25% restocking fee.

If you are not a neighbour, a $12.95 shipping fee is charged for exchanges, or withheld from your refund.

Start an exchange or return

USA

USA HEYFOLKS Neighbours

• • Exchanges are accepted for unworn Heyfolks products, in its original packaging, 60 days from the date you receive your purchase. There is no restocking fee
  • Returns are accepted for unworn Heyfolks products, in its original packaging, 30 days from the date you receive your purchase. A $12.95 restocking fee will be charged for returns to the original payment method. This covers the subsidized cost to ship the package back to us. If the product is worn or dirty and needs to be refurbished your return may be subject to an additional 25% restocking fee.

USA customers are responsible for shipping costs to send the product back to us.

If you are not a member, a $12.95 shipping fee is charged for exchanges.

Start an exchange or return

INTERNATIONAL

• • International orders are final sale, and can not be exchanged or returned.

Gift Exchanges

• • Gift exchanges are accepted on unworn Heyfolks products.
  • Shipping fees are paid by the customer wishing to do an exchange.

FINAL SALE

All accessories are final sale.

Clearance sale items are final sale and cannot be exchanged or returned.